HOW TO DEAL WITH FRONT OFFICE PRESSURE
Working in the front office is a highly pressured position and some people thrive on this pressure while others would prefer to avoid it. However, even people who love the cut and thrust of dealing with clients and sealing deals will have days or periods when the pressure seems too much to bear. No matter how experienced you are, it is good to have ways of dealing with pressure and here are some tips on how to deal with front office pressure.
COUNT TO TEN
One of the simplest and most commonly stated tips on dealing with pressure is to count to ten. Taking a small break, removing yourself from a situation and focusing on your breathing is a smart way to ensure you don’t make a rash judgment that can cause problems.
No matter the situation, if you are concerned about ramifications from speaking too quickly or saying the wrong thing, don’t rush in. Pausing, counting to ten and making a measured response will help you minimise problems.
BE PREPARED
If you find that you are regularly struggling in your role, it may be that you are not prepared enough. This means you need to plan better and prepare for what you are prepared to do. If there is a certain area of your work that causes you problems, focus on improving this aspect of your work.
It may be that creating a sense of order and regularity to your day will help you deal with pressure. When you start to work in a clockwork like manner, you will feel more comfortable in the workplace, which should ensure that you can manage more roles without feeling under pressure.
STUDY AND DEVELOP
Following on from improving how you prepare for certain tasks, if you develop more skills or develop confidence in certain tasks, you should find work easier to manage. You may not have a lot of spare time to study or undertake classes but if you give yourself learning tasks on a regular basis, you should find that you develop your confidence in the role.
REMEMBER WHAT YOU ARE WORKING FOR
One thing that helps many people deal with pressure at work is remembering why they work in this role. While you may want to help clients and you love the buzz of making sales, it is unlikely that this is the key factor of why you work. If you are working to save money for a home, for a new car, to protect your loved ones or to give yourself the life you want to lead, keep this in mind.
If you have an apparent reason as to why you are working so hard, it becomes easier to remain calm under pressure.
ASK PEOPLE WHAT THEY NEED FROM YOU
Sometimes you feel under pressure because you are unsure of what people want from you. If this is the case, ask people what they need from you. If you know what you need to do, you should be in a better position to work towards reaching these goals. Whether you are looking to please your boss or the client, make sure that you know what people expect from you.
FIND OUT IF THERE IS MORE THAT CAN BE DONE AS A TEAM EFFORT
Being in the front office requires you to do a lot of work yourself but you can receive help from colleagues. A good front-office professional receives support from back and middle office team members, so remember that you work as a team. Knowing the people in your team you can trust and turn to for support will help you deal with high-pressure situations, hopefully taking some of the stress away from you.
While many people justify the stress associated with front-office jobs because these are the jobs that are most commonly better paid, it is vital that professionals know how to deal with stress. At City Wharf Financial Recruitment, we are here to help you find the best roles and develop your career in the right manner, so get in touch for assistance.
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